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Help with Video

The video on our site requires the Real Player plug-in. If you are having trouble with the videos, you might need to install Real Player or upgrade your current version.

Here's how:

Step 1 - Download plug-in software

PLAYER / DOWNLOAD PLATFORM
Real Player Icon  Real One Player Windows
NT4.0 / 98 / ME / XP / 2000
Real Player Icon  Real Player 10 Macintosh
OSX
Real Player Icon  Real Player 8 Macintosh
OS8 or OS9

Step 2 - Install plug-in software

Most PC installations will begin automatically, while Macs may require you to initiate the installation process (double click the installer icon, etc).

Step 3 - Reload video page

Once you know your setup works, return to the video you were trying to view. Remember, you may have to reload the page to have your new setup work correctly.

Still have questions or problems?

For futher information please visit the Real Player help page or email webmaster@cornell.edu.