We've received your request
You will be notified by email when the transcript and captions are available. The process may take up to 5 business days. Please contact email@example.com if you have any questions about this request.
Randy Smith, CEO of STR Global and keynote speaker at the 2010 Cornell Hospitality Research Summit, describes the improving status of the hotel industry with regard to occupancy, average rate, and room supply; he also addresses the relationship of hotels with online travel agents (e.g., Expedia, Kayak, Priceline).