Have all students moved out of campus housing?
All students without permission to remain in on-campus housing were required to depart by March 29. For more information, please visit Residential Life
What about students in off-campus housing (private apartment) who decide to stay in Ithaca?
Students living in off-campus (private) housing may stay in their apartments through the end of their lease periods, though all classes will move to virtual instruction for the rest of the semester. Those students are responsible for fulfilling the lease that they signed.
How do I forward my mail? Will mail currently en route be returned/forwarded?
Be sure that you leave an accurate forwarding address so that mail can be appropriately handled. Forwarding addresses may be updated through the housing portal. First class mail will be forwarded. International mail will be returned to the sender with a forwarding address attached. Residents must make arrangements with publishers to redirect newspapers, magazines and periodicals. Be sure to also change your address for the 2020-2021 academic year online in the Cornell University directory.
Where should Cornell students be counted for the U.S. Census?
The U.S. Census bureau counts students at their on- or off-campus residence, not their permanent home address. If you live in off-campus housing that is not owned or managed by Cornell, you should respond to the census online at 2020Census.gov. Make sure you and your roommates submit only one response that includes everyone who lives at your off-campus residence. If you live on campus, you do not need to do anything. You will be counted through the “group quarters” enumeration process created by the Census bureau in cooperation with the university. For additional information, please visit scl.cornell.edu/2020census or contact Kate Supron in Cornell’s Office of Community Relations at firstname.lastname@example.org.
Housing & Dining Credits for Spring 2020
All students without permission to remain in on-campus housing were required to depart by March 29. For students who have departed campus housing, a credit will be applied to their bursar account in April for their housing and dining contracts for the remainder of the semester.
How are housing credits being determined?
Students will receive prorated on-campus housing emergency financial assistance to support their relocation expenses by offsetting the value of their remaining housing contracts calculated from March 29 to the end of their housing contracts.
Why is the housing credit based on March 29 if I left campus earlier?
In order to be fair to all campus residents, regardless of their opportunities to travel, we have based all housing assistance on the deadline set by President Pollack which directed all undergraduate students living in on-campus housing to leave campus by March 29, unless provided an exemption.
What about fraternity and sorority residents?
Housing contracts between members of Cornell's Greek community and their respective houses are between the resident and their Greek organization. Housing payments that are handled by Cornell's Bursar on behalf of these individual Greek organizations are remitted directly to those organizations. Please contact your house leadership if you have not already heard from them about their plans.
What about Co-Op residents?
Students living in on-campus cooperative housing will be provided an emergency housing assistance credit through the Office of Housing & Residential Life.
Will I be credited for my unused meal swipes?
Students who are no longer able to utilize their Cornell Dining meal plans due to a relocation away from the Ithaca area will have an opportunity to request a prorated credit, which will be calculated from March 29 to the end of their meal plan contracts.
What happens to my unused BRBs?
Returning students will have Big Red Bucks (or other debit account such as Executive Choice) balances transferred into the fall semester. Graduating seniors and other non-returning students may contact the Cornell Dining contracts office to inquire about their options.
What do I have to do to get meal plan credit?
Because we don't want to inadvertently deactivate meal plans for students who are still in the Ithaca area and rely on Cornell Dining for continuation of services, students who want to receive credit for their unused meal swipes must complete a brief credit request form no later than April 12, 2020.
Will I receive the full amount of any credits?
Student Bursar accounts will be credited for housing assistance and dining meal plans, and these amounts, less any outstanding unpaid student charges or fees, will be available.
When will I be credited for housing and dining?
The on-campus housing emergency financial assistance should appear on the upcoming April 10 bursar statement. Due to the timing of the dining request process, dining credits will likely not be combined with the April 10 statement. Every effort will be made to have these available for disbursement no later than April 20.
How will payments be sent?
All credits for housing and dining meal plans will be automatically applied to students' individual Bursar accounts. Remaining credit balances will be made available to students immediately. All students are strongly encouraged to sign up for direct deposit as soon as possible to expedite delivery of any potential disbursements.
How will these disbursements affect my financial aid?
This process has been planned to cause no impact to student financial aid that was awarded for the Spring 2020 semester. Student awards will not be reduced or adjusted as a result of the housing assistance or dining credit.
What if I need more financial help?
Emergency expenses that are not covered through financial aid or other university resources are available for those students who need additional financial assistance due to the COVID-19 crisis. Students can apply for grants through the Access Fund in the Office of the Dean of Students.