We've received your request
You will be notified by email when the transcript and captions are available. The process may take up to 5 business days. Please contact email@example.com if you have any questions about this request.
All interactions, all relationships, include the possibility of conflict. In the business world, great strides have been made in recent years in understanding conflict and mitigating its negative effects. This study room presents various definitions and characterizatons of conflict, and then discusses how conflicts can be resolved through negotiation, mediation, and arbitration.
This video is part 4 of 4 in the Conflict Resolution series.