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Many companies are in the midst of an "HR transformation" in which the HR function is transitioning their operating model to one that allows HR leaders to operate more strategically by redefining HR into three key areas: HR Business Partners, Center of Excellence and HR Shared Services. This, coupled with critical trends shaping the future of work (e.g., changing demographic mix of employees and technological advancement), is further evolving HR operating models and the HR Business Partner role. The implications of these changes is unclear in today's HR Business Partners, especially with respect to the competencies that will be critical within the next five years.

Having interviewed 35+ CAHRS partner companies, CAHRS Research Assistants (RA's) Chris Kelly and Katie Rapp discuss critical trends shaping the future of work; continued transformations of HR operating models, current and future states of the HR Business Partner role, and strategies for closing competency gaps.